Wan Yeung ..
5 out of 5
Great service, Very helpful, make quick decision. bought new car same afternoon after visiting other dealership
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Davi D'agostino ..
5 out of 5
Farid was fantastic in every regard. He went over all the features of the car both during the visit to the dealership and on delivery of the car I purchased.The service orientation and attention to detail is very good. We have purchased 5 cars from this dealership.
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Marina Tamarit Couk ..
5 out of 5
I felt like the financial manager and the sales and leasing consultant did an amazing job. From the start they made me feel comfortable and tried their best to meet my needs and expectations. They have earned a customer for life and i will be recommending them to friends and family.
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Thai Pham ..
5 out of 5
This is our third car purchased from Hendrick Honda in 9 years. Do I need to say more ? Mr. Watkins was very helpful , knowledgeable, and friendly. I like the way Hendrick Honda does their business, they are very upfront in pricing (itemizing cost, email), lots of add on bonus, no "vulture" type car sale representatives, and the best of all they are respect their clients knowledge.
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Derek Schmeck ..
5 out of 5
Moises was very helpful and the staff friendly. The process took way longer than it should have in my opinion. Once the decision was made on the vehicle to purchase it took over 2 hours to complete everything.
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Derek Schmeck ..
5 out of 5
Moises was very helpful and the staff friendly. The process took way longer than it should have in my opinion. Once the decision was made on the vehicle to purchase it took over 2 hours to complete everything.
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Melissa Nobles ..
5 out of 5
Everyone worked w/ me to make the deal that I was looking for.
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Christine Oliveros ..
5 out of 5
I had a great car buying experience! Everyone was very nice, professional and accommodating. Barbara was so kind and made my first car buying experience so easy and wonderful! I would 100% refer this dealer to friends and family! Thanks again!
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Kristopher Mcdowall ..
5 out of 5
I was in an out in a relatively short time even though I ended up getting more service then I originally planned to. Service was extremely friendly as well.
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Meghan Fort ..
5 out of 5
Very relaxed and professional! Always felt important and treated with great customer service.
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Robert Smiley ..
5 out of 5
Excellent customer service. In and out with no hassles.
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Rebecca Garcia ..
5 out of 5
We felt welcome. Sylvester Turkson was very nice and helpful and made our buying process went smoothly.
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Jo Ann Mitchell ..
5 out of 5
I gave them a deadline to complete the transaction and they met it with time to spare. They also delivered the car so I did not have to make a second trip.
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Shaisha Martin ..
5 out of 5
I came in to get an oil change and to get my brakes checked due to a noise I heard whenever I used the brakes. Sam took care of me and was realistic with my time that would be spent there, and I appreciated that. He has exceptional customer service skills.
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Gerard Oakman ..
5 out of 5
Sam was very friendly, helpful and more importantly knowledgeable about my particular service and parts problem. I believe he went above and beyond the usual service to make sure I was completely satisfied with the work done which was all handled within 24 hours.
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Alana Jewett ..
5 out of 5
Very honest with deal. Didn't try to hide anything. Not pushy. Everyone was very friendly and helpful. I would definitely purchase another vehicle from them.
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Scott Fitzgerald ..
5 out of 5
I was treated fairly and was given a great deal
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William Dowling ..
5 out of 5
Virtually everyone I came into contact with at Hendrick Honda bent over backwards to be as helpful as possible! They honored the True Car price quote I had been given by a car buying service. After adding VA sales tax, freight, and DMV fees, the total was a little higher than my pre-approved loan from my bank. I know they allowed me almost twice what my 20-year-old trade-in was worth, too! When the total was still a little over my pre-approved loan amount, they offered to do Honda financing at a rate below the best I could find in 2 weeks of searching. Thanks again David Covington & Hendrick Honda!
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Charles Davis ..
5 out of 5
Professional, attentive, informative, efficient
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Melvina Coakley ..
5 out of 5
Great experience. Tony was the best. Took the time to listen to my concerns.
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Rebecca Ostrom ..
5 out of 5
Jeff was great to work with - courteous and professional. Really went above to get my car done right!
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Sergio Toledo ..
5 out of 5
They answer my questions .
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Charlotte Haigh ..
5 out of 5
Brought in 2016 Civic due to engine light being on. I was able to book an early morning appointment the same day I called. Issue was handled promptly and received good service.
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Patricia Smalls ..
5 out of 5
Pleasant, all my questions were answered. Did not feel pressured
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Aaron Keenan ..
5 out of 5
Came in for follow up on accessories for new car. Service was performed quickly and the service rep was friendly.
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Venkata P ..
5 out of 5
The service visit was very good. Brad and Sam, the service department was very helpful and knowledgeable. This was first service on the vehicle. The experience was quite pleasant and from the time of entry into the shop to end of service the communication was excellent. The appointment process required multiple followups before it was confirmed via email.
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Rodney Upchurch ..
5 out of 5
It could not have been any better, smoother or more pleasant. Bobby was the best car salesman we have ever dealt with anywhere.
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James K ..
5 out of 5
My experience with Hendrick was exceptionally positive - and this is not an opinion I hand out regularly. My situation was simple, I needed a new or used car to replace one of two high mileage cars. I also had very limited time to visit dealerships or endlessly work through clogged websites. As such, I reached out to multiple local dealerships with a clear specification on what I was looking for. Anthony immediately responded. From there, we exchanged multiple e-mails across multiple days until I was available to visit the dealership 30 minutes before closing. Anthony stayed for another two-hours until we finally committed 48-hours later. We got the car we wanted, at a fair price, and Hendrick worked with us on our trade-in value. Overall, we are very pleased. Everyone was very polite and responsive - a no fuss experience.
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Luis Caballero ..
5 out of 5
I took my van for a recall. The work was done in a timely manner.
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Richard Hauschildt ..
5 out of 5
Brought my s2000 in for a VA safety inspection and express oil change. Everything went just fine. My wait was exactly as forecast when I left the car with the service dept.
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Mike Buttaro ..
5 out of 5
I couldn't be happier with my experience at Hendrick. Eric was extremely helpful. He listened to my concerns and ensured that the necessary service and repairs were made while keeping me within my budget. I hope that he will be my service rep in the future and I will recommend him and Hendrick to my friends. Thanks very much!
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Kelly Cedeno ..
5 out of 5
Amazing Dennis a very attentive respectful salesman who has a future at the top!!!
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