Dwayne H.
1 out of 5
| Trustworthy | |
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| Customer Service | |
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| Recommend | |
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I am registering a complaint against Roys Roof Repair ,210 Wesley St ,Savannah GA . I contracted with Mr. Nelson to put on a metal roof at my residence in Ridgeland SC .I paid a deposit of $4,000 on 7/18/2023 before he began work ,on his last day on the job ,7/26/2023 he requested that I pay him the balance of $3,000 before he finished because the banks would be closed by the time he got through . I did as he requested but at the end of the day he informed me that he was short of materials and would have to order more and come back to complete the job . He said it would probably take another week ,I had no choice but to agree since I had already paid him in full ,$7,000 .After waiting for 3 weeks I called and he told me that he had to wait on his next job to order parts and then he stated they were on back order ,but he would be out next week to finish the job .He has promised the same thing "I'll be out next week"at least 2 more times but as of today's date 9/17/2023 he has failed to complete the work and is not responding to my efforts to contact him .If he fails to complete the work I will be forced to take legal action for fraud .Again I have paid him in full per the estimate and he has failed to complete the work ,and is avoiding my efforts to contact him.
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